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TROY, MI
(June 1, 2007) – Suburban Infiniti of Troy, showcasing
Infiniti’s rich tradition of merging design and luxury, formally
opened their doors Monday May 7th, as one of the latest Infiniti
dealerships in the automaker’s global Infiniti Retail
Environment Design Initiative (IREDI).
This
year, Infiniti’s retail network begins a major transformation
implementing the new retail environment initiative at its
facilities. The all-new visual identity captures Infiniti’s
vibrant design cues that establish it as one of the most dynamic
brands in the luxury automobile market. The design concept meets
the demands of today’s changing luxury retail environment and
brings Infiniti’s brand – its products, services and identity –
to life.
“This
design enhances the experience that the Infiniti customer
receives each time they walk into the dealership,” says David
Fischer, Dealer Principal of Suburban Infiniti of Troy. “The
design is not only modern, but is also inviting and provides a
dealership experience unlike any other in the luxury retail
market.”
The new IREDI design features elements such as signage and
interior/exterior materials and finishes that distinguish and
differentiate Infiniti from other luxury marquees. The
contemporary design can accommodate facilities of all different
shapes, sizes and configurations. It applies to new as well as
existing facilities nationwide.
“The
new design reflects our desire to build a powerful brand by
making the consumer experience as easy and personalized as
possible,” said Mark Igo, vice president and general manager of
the Infiniti Division. “Infiniti vehicles are all about vibrant
design and performance, and our all-new retailer environment is
an extension of these critical elements. In addition, IREDI
reflects Infiniti’s brand personality and will be a
complementary showcase for our exciting new product line-up.”
An
Energetic Exterior
Infiniti’s exterior facility design is energetic and modern with
forms that are warm and inviting. The elegance of modern luxury
is communicated with generous scale in architectural design
through the use of a distinctive and prominent glass storefront,
outdoor vehicle display, and highly visible signage elements.
The distinctive glass storefront features generous amounts of
patterned glass providing detail and variable transparency to
create interest, intrigue, and a magnetic attraction to the
facility. The outdoor vehicle display highlights Infiniti
vehicles day and night. All-new exterior signage elements
combine the use of glass and metal into an elegant presentation
of modern luxury. A new primary brand sign provides excellent
site visibility and makes a strong connection to the distinctive
glass storefront. Illuminated at night, the brand sign creates
an iconic, glowing beacon letting customers know they have
arrived at Infiniti.
Modern
Interior
Interiors are rich, warm and inviting using authentic natural
materials, finishes and modern furniture, all of which
communicates modern luxury. Infiniti retailers create a journey
that is about the customer – not just the car.
The journey starts with the reception lobby that has a generous,
dignified scale to inspire the customer. The lounge is designed
for more intimate consulting and hospitality. Finally the
gallery, adjacent to the lobby and lounge, is the culmination of
the customer journey with a dramatic vehicle display
environment. All of these areas are organized to create
emotional responses to the Infiniti Brand.
A True
Premium Luxury Experience
IREDI is
designed to improve and personalize customer sales and service
satisfaction and loyalty through a variety of elements. These
include:
· Private and intimate sales consultation and transaction areas
· A dedicated vehicle delivery area within the facility
· A covered, roomy service reception area
· Adjacent to the service reception and service workshop is an
actively designed customer service lounge that entertains while
providing essential customer amenities.
· New service workshop facilities that are spacious and upscale
The
Suburban Infiniti of Troy facility covers 39,700 square feet,
including 15,065 square feet in an open, pleasing showroom and
its 20 full-line service bays in its Service Department.
Suburban
Infiniti of Troy is one of about 188 Infiniti dealerships in the
United States. The automaker anticipates all to reflect
Infiniti’s new brand identity by the end of 2010.
About Infiniti
Media
can find more information about the complete line of Infiniti
vehicles and the Total Ownership Experience (TOE) philosophy
online at
www.infinitinews.com
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